Millennial pet owners are reshaping the veterinary industry with their distinctive values and tech-savvy approach. As the largest...

When a client faces the heartbreak of losing a pet, they often grapple with profound grief that can mirror the mourning of a lost family...

Compassion fatigue is a common challenge faced by veterinary professionals, characterized by emotional exhaustion and reduced empathy...

You’re probably up-to-date on all the latest medical advancements, and of course, you have excellent animal handling skills, but what...

How many times has your receptionist fielded a call that went something like this: “Hello. How much do you charge for [insert service...

In life, especially in business, first impressions are everything. In fact, the first interaction a client has with your practice could...

Did you know that it can cost up to five times as much to acquire a new client as it does to retain an existing one? What’s more, you’ll...

Thinking about growing your practice by hiring a new vet? Believe it or not, there are certain things you can do proactively to set your...

Some veterinary clients are easy to engage with. They are naturally talkative. They genuinely enjoy friendly banter and are open about...

You undoubtedly entered the veterinary industry because you have a passion for animal health care. But at the end of the day, it’s a...

You wouldn’t be as successful as you are if not for your amazing staff and loyal clients. But do they know that? Are you making a...

Try as you might, it’s impossible to please everyone all of the time. Being in the service industry, there will always be that handful of...

Let’s face it. We live in an ever-changing world. As clients change, their needs also evolve, which means the businesses with whom they...

These days, it’s nearly impossible for a business to exist without a social media presence. Consumers today like to establish deeper,...

At last check, the industry-wide veterinary no-show rate averaged between 9-11%. That means that even on the lower end, most clinics...

Attracting new clients to your veterinary practice doesn't have to break the bank. In fact, there are several effective, free ways to get...

It’s one of the most frustrating aspects of running your veterinary practice: a client schedules an appointment, then doesn’t show up at...

Search engine optimization (SEO) is incredibly important for modern veterinary practices. The fact is, the majority of people who are...

One of the biggest hurdles today’s veterinarians have to deal with is the propensity for clients or prospective clients to turn to Google...

At DVMelite, one of the concepts we try to drive home to all of our practice go-getters is the importance of authenticity. When you...